Our Warranty
The heart and soul of our operation.
Goodwood's unwavering commitment to ensuring our customers' complete satisfaction is reflected in our robust 12-month warranty policy, which covers any structural defects that may arise from the date of delivery to your warehouse, store, or hotel. With an impressive 98.96% success rate in 2023, we are confident in our ability to consistently deliver superior products and service.
All our clients are entitled to a replacement free of charge for a major failure or a financial discount for any other reasonably foreseeable loss or damage on a future order on the particular product in subject. Replacement or financial discounts will be subjective to Goodwood's personal judgement of the claim.
Percentage of Return's per Year
Our Policy
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MOQ Policy
Our prices are all based on a full 40 feet container loads. A 5% surcharge will be applied for 20 feet container orders, and 10% for LCLs.
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FOB Policy
All prices are FOB Semarang (Port IDSRG) excluding standard fumigation. Additional charges may apply.
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Payment Policy
Production process starts upon a received down-payment. Prices do not include bank charges. Balance payment are against documents.
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Lead Time
The Goodwood lead time is 10 to 12 weeks depending on the complexity and total quantity of the PO.
Explore yearly innovations from our product and design team, offering a 50/50 mix of new and older products. Our catalogs cover indoor, outdoor, and heritage designs, providing a diverse selection for every preference.
Browse our 2024 Catalogs
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Outdoor Teak Furniture
Outdoor furniture has become a large part of Goodwood’s production, supplying some of the biggest names in retail.
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Indoor Furniture
Goodwood’s indoor range holds a vast variety of styles and designs, ranging from contemporary designs to classic furniture.
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Commercial Projects
Goodwood has consistently supplied and collaboratively worked with the biggest names in the hospitality industry since the late 90s.
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Custom Collection Building
Goodwood has a talented design and product engineering team supporting the development of our client’s custom collections.